Privacy Policy
Recovery Reimagined
Last updated: August, 2026
1. Who We Are
Recovery Reimagined is a California nonprofit public benefit corporation based in the United States. We provide educational programs, workshops, recorded content, and community spaces focused on recovery, emotional healing, trauma-informed learning, and meaningful connection.
This Privacy Policy explains how we collect, use, share, and protect personal information when you interact with our website, learning and community platforms, events, email communications, and related services.
When we say "we", "us", or "our" in this policy, we mean Recovery Reimagined.
For questions about this policy or your personal information, contact us at:
[email protected]
2. What Information We Collect
Information you provide directly may include:
- Your name, email address, and other account information when you create an account, register for an event, or participate in one of our programs
- Registration and transaction information related to workshops, events, or other offerings
- Payment information processed securely by our payment providers — we do not store complete payment card details
- Information you choose to share in community discussions, surveys, forms, or correspondence with us
- Communications you send to us, including questions, feedback, and support requests
Information collected automatically may include:
- Usage information such as pages visited, content accessed, and course or program activity
- Device, browser, and operating system information
- IP address and general location information derived from it
- Cookies and similar technologies used to operate and understand our online services
Please be mindful when sharing personal or sensitive information in community spaces. Information you choose to post may be visible to other community members depending on the settings and nature of the space.
3. How We Use Your Information
We may use personal information to:
- Create and manage your account
- Provide workshops, courses, events, recordings, and community access you have registered for
- Process registrations and transactions
- Communicate with you about your account, registrations, purchases, programs, or upcoming events
- Send newsletters and other email communications where you have subscribed or otherwise given consent
- Respond to questions, requests, and support inquiries
- Understand how people use our programs and improve our content and services
- Maintain the security, integrity, and reliability of our platforms
- Comply with legal, regulatory, accounting, and reporting obligations
4. Legal Bases for Processing for EU/EEA Users
Although Recovery Reimagined is based in the United States, the General Data Protection Regulation (GDPR) may apply to certain processing of personal data relating to individuals in the European Union or European Economic Area.
Where the GDPR applies, we rely on one or more of the following legal bases:
- Contract: when processing is necessary to provide a service, program, event, or other offering you have requested or registered for
- Consent: for activities such as marketing communications or other optional uses of personal information where consent is required. You may withdraw your consent at any time
- Legitimate interests: where reasonably necessary to operate, secure, improve, and understand our services, provided those interests are not overridden by your privacy rights
- Legal obligation: where processing is necessary to comply with applicable law
Where personal information requires additional protection under applicable law, we will process it only where an appropriate legal basis is available.
5. How We Share Your Information
We do not sell your personal information.
We may share personal information with trusted service providers that help us operate our programs and services. These may include:
- Thinkific — learning and community platform
- MailerLite — email communications
- Stripe — payment processing
- Ticket Tailor — event registration and ticketing
- Zoom — live online events and meetings
- Make — workflow and operational automation
- Google Workspace — email, communications, and organizational tools
These providers may process personal information on our behalf or, in some circumstances, under their own privacy terms. We share only the information reasonably necessary for them to provide their services to us.
We may also disclose information where required by law, regulation, legal process, or a valid governmental request, or where reasonably necessary to protect the rights, safety, or security of Recovery Reimagined, our community, or others.
6. International Data Transfers
Recovery Reimagined is based in the United States, and some of our service providers operate or store information in the United States and other countries.
As a result, your personal information may be transferred to or processed in a country other than the country where you live. Privacy and data protection laws may differ between countries.
Where applicable law requires specific safeguards for international transfers of personal data, we take appropriate steps to ensure that such transfers are handled in accordance with applicable data protection requirements.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing our services, maintaining appropriate organizational records, resolving disputes, and meeting legal, accounting, or reporting obligations.
If you close your account or request deletion, we will delete or anonymize personal information that we no longer need, subject to any legal or legitimate requirements that require us to retain certain records for a longer period.
8. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights concerning your personal information. We also aim to honor reasonable privacy requests from members regardless of location.
These rights may include the ability to:
- Request access to personal information we hold about you
- Correct inaccurate or incomplete personal information
- Request deletion of your personal information
- Restrict or object to certain processing
- Request a portable copy of certain personal information
- Withdraw consent at any time where processing is based on consent
- Unsubscribe from marketing communications at any time
To exercise a privacy right, please contact us at [email protected]. We may need to verify your identity before completing certain requests.
Where the GDPR applies, we will respond to eligible requests without undue delay and generally within one month, as required by applicable law.
EU/EEA residents also have the right to lodge a complaint with the data protection authority in their country of residence or work. Information about European data protection authorities is available through the European Data Protection Board.
9. Cookies and Similar Technologies
Our website and online platforms may use cookies and similar technologies to maintain login sessions, remember preferences, provide platform functionality, understand how our services are used, and improve the user experience.
Some cookies may also be placed by third-party services that support our website and programs.
You can control or disable cookies through your browser settings and, where available, through cookie preference tools provided on our websites or platforms. Please note that disabling certain cookies may affect how some features function.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, online platform, or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, organizational practices, or applicable laws.
When we make changes, we will update the "Last updated" date at the top of this page. If changes are material, we may also provide additional notice, such as by email or through our website or platform.
12. Contact Us
Recovery Reimagined
California, United States
Email: [email protected]
Website: recovery-reimagined.org